Find quick answers to the most common questions about our online store.
How do I create an account?
You can easily create an account by clicking on the
“Sign Up” button at the top right corner and
filling in your details. With an account, you can track orders, save addresses, and view your history.
How can I reset my password?
Go to the login page and click
“Forgot Password?”.
Enter your registered email address and follow the instructions sent to your inbox to securely reset
your password.
Is my personal and payment data safe?
Yes. We take security very seriously. We use industry-standard encryption and follow best practices to
protect your personal information and payment details. We never store full card information on our
servers.
How can I track my order?
Once your order is confirmed, you can track it from the
“My Orders” section in your account.
We’ll also send updates via email or SMS as your order is processed and shipped.
Which areas do you currently deliver to?
We currently provide delivery services in
Biratnagar, Itahari, and
Dharan.
We are actively expanding to more locations, so please stay tuned for updates.